New Catalina Machines at Target.

Divas, have any of you been noticing the new Catalina coupon machines at Target??? Over the past few weeks I have been getting coupons print out at every check out. Some of them include $5 off $50 Toy purchase, $3 off softsoap emblems, $.75 off Wonka gummies, $5 off any $75 purchase, and a $5 off $25 Transformer, Star wars, Gi Joe toy purchase.

And these are Target coupons! On them it states that Target accepts one manufacture and one Target coupon per item. These new coupons are much easier to read and spot then the ones printing at the end of your receipt. I think it's pretty Swa-eet!

Target's Low Price Promise

Target wrote me back (that was fast!). It looks like I won't be getting my gift card. That is fine with me since it was in their policy, which they sent me. I suggest you print this out and bring it with you if you are trying to price match since my Target didn't have a copy at their customer service desk. Here it is:

Low Price Promise:

- Advertised prices from any qualifying competitor with a
store in your market/area will be matched
- Guest must bring in local competitor’s entire current
ad.
- The advertised price must be valid at the competitor
the
day the price match is requested.
- Single item price points.
- Match prices on identical items only.

Some price matching exclusions include:

Online retail promotions or products advertised on
 another company's
web or mobile sites, even those advertising
in-store prices.
Competitor's free product, bundled offers,
or special purchases
Gift cards and coupon offers
Sales tax promotions
Limited time or quantity items
Damaged product or opened packaging
Clearance or closeout items
Mail in offers
Product services (warranties, assembly, etc.)
Going-out-of-business liquidations
Special financing
Used or previously owned items
Display merchandise
Pricing or typographical errors
Club or loyalty programs
Mobile coupons
Target Portrait Studio, Optical, and Clinic offers

Target gift card drama

I had an experience at Target today that I would like you to weigh in on. I would like to know if you think I am right and if I should get my gift card. Sorry this is kind of long, but I would appreciate your thoughts. I will let you know what Target tells me. This is what I wrote to them tonight:

Today I bought the Bissell ProHeat 2x Upright Deep Cleaner at the Target in Cedar Park, TX. At Best Buy it is being sold for $169.99. I bought it at Target because of the free $25 gift card with purchase. I know Target price matches, but at customer service they told me I had to choose between the price match and the gift card. If the gift card is supposed to be FREE with purchase, shouldn’t I get it even if I price match?

I explained that I thought the gift card was free with purchase. I asked to see the price match policy, but they didn’t have it nor did they know what it said about gift cards and price matching. We read the gift card policy and it said nothing excluding price matches. They called over the manager working, Dave. He also didn’t have any copy of the price match policy and told me to call guest services or go online. I found it very disturbing that not only the people working at customer service but also the manager did not know their own price matching policy nor have a copy to refer to. I don’t like that I have to contact corporate in order to have my questions about price matching answered. I think customer service and the manager should both know their policy and have a copy to show customers. Dave said that I should contact guest services and he hopes that you would give me my $25 gift card, but that he could not if I wanted to price match.

Once again my main concern is if the gift card is supposed to be free with purchase, shouldn’t I get it even if I price match?

Please send me my $25 gift card that was advertised free with purchase in your weekly ad this week. Please inform your employees better with the policies regarding price matching. This would make purchasing items at Target so much easier. Also please send me a copy of your price matching policy so that I may show Target employees when I am trying to price match.

*********

Okay me again. So if you read that novel, what do you think? I think if that is a policy of theirs that they won't combine price matches with free gift cards with purchase, then they should SAY THAT in their ad and in their policy. If it doesn't say that, then I think I should get my $25 gift card!